TeamViewer is one of the best remote access software in the market, offering a versatile suite of tools for individuals and businesses. It has been around since 2005 and caters to a wide range of operating systems. In this review, we; will take a closer look at TeamViewer’s features, usability, performance, and overall experience. 

User Interface

TeamViewer has a clean and user-friendly interface on macOS. When you launch the app, you’ll be directed to the Home page. On the left side, you’ll see the navigation bar with options to go to Home, Remote Support, Devices, Remote Management, Workflow & Automation, and Admin Settings. 

Home

This page shows your credentials, including your password and ID. You can also quickly connect to a partner device on this page by entering their “Partner ID”. 

Remote Support

This page is dedicated to joining and starting remote sessions. You can choose to either use a session link or connect with a Partner ID to start accessing a device remotely. 

Devices

All your recent connections, managed devices, and bookmarked devices are shown on this page. 

Remote Management 

This page is dedicated to setting up your monitoring, asset management, endpoint protection, and backup. 

Workflow & Automation

This page is for setting up your scripts and task automation. 

Admin Settings 

You can set up different preferences from this page, including organization management, conditional access, roles, user groups, and more. 

Key Features

• Remote Control – TeamViewer’s primary feature is remote control. This allows you to remotely access a computer, tablet, or smartphone to fix issues, install software, or tweak some settings. 
• Screen Sharing – improves remote support experience by allowing iOS and iPadOS devices to share screens on a remote device. 
• Multiplatform Access – allows users to remotely access a device through their computers, tablets, or smartphones. 
• Shortcuts – access TeamViewer’s tools and functions with the QuickSteps toolbar to tweak settings or fix errors faster. 
• Task Automation – use pre-defined scripts to automate routine tasks, such as maintenance and updates. 
• Session Recording – record remote support sessions for quality control, documentation, and training. 
• Secure Unattended Access – with proper permissions, approved users can seamlessly access unattended computers, phones, POS devices, and displays. 
• Wake-on-LAN – allows users to remotely wake sleeping devices with a TeamViewer client whenever needed. 
• File Transfer – securely transfer files between remote devices with fast transfer speeds and no file size limit. 
• Remote Printing – access files from a remote device and print it to a local computer. 

Performance

During my test, TeamViewer for Mac consistently delivered smooth and responsive remote access. Screen rendering was sharp and clear, and the input lag was minimal. Even when I tried connecting my Mac on a mobile hotspot, performance did not change. This shows that TeamViewer is efficient in using network resources. 

I tried transferring small documents and the experience was seamless. It almost felt like I was just transferring my file locally from one drive to another. 

However, larger files took some time to complete.

Another thing worth mentioning is TeamViewer’s reliability. While remotely accessing my Windows PC, I never encountered any crashes or unexpected errors during extensive usage. Connection remained stable and reconnecting after switching to my mobile hotspot was quick and seamless. 

Pricing

TeamViewer offers versatile licensing options for different needs. The free version is enough for personal use and provides essential remote access features. However, it has limitations, like time constraints and limited features. 

For businesses and users that require advanced features, TeamViewer offers various paid plans with different feature sets. Premium plans unlock additional features like multi-user support, mobile device access, session recording, and more. 

Single Users

• TeamViewer Remote Access – $24.90/month (billed yearly)
• TeamViewer Business – $50.90/month (billed yearly)

For Teams

• TeamViewer Premium – $112.90/month (billed yearly)
• TeamViewer Corporate – $229.90/month (billed yearly)

For Enterprise – pricing varies depending on license customization and needs. 

Final Thoughts

Overall, TeamViewer is a great remote access software with extensive features and a smooth user experience. Its clean interface, reliable performance, and flexible plans make it a great option for individuals and businesses looking for an all-in-one remote access solution. 

Whether it’s going to be used for troubleshooting technical issues, managing devices, or setting up new devices, TeamViewer has the tools and capabilities to cater to different needs. 

PROS:

• Quick and easy connection
• Works even without an account (individual access)
• Fast file transfers without size limit
• Free plan works perfectly for individual use

CONS:

• Business plans can be expensive
• There is no drag-and-drop support for file transfers